1. Introduction

Company: R4 CLUB LTD

Company number: 16785540

Registered office: 82 James Carter Road, Suite A, Mildenhall, United Kingdom, IP28 7DE

Emails: [email protected] | [email protected]

Website: https://r4-club.com

2. Nature of Business

• Video production activities
• Business and domestic software development
• Advertising services
• Translation and interpretation

This Legal Notice regulates the access, navigation, and use of the website https://r4-club.com (hereinafter, “the Website”), owned by R4 CLUB LTD.

By accessing or using this Website, users agree to comply with the following Terms of Service.

3. Ownership and Responsibility

All content, logos, designs, videos, software, and trademarks appearing on this Website are the property of R4 CLUB LTD or its licensors. Unauthorized reproduction, distribution, or modification is strictly prohibited.

4. Purpose of the Website

The Website provides information about R4 CLUB LTD’s services, including video production, software, advertising, and translation solutions.

5. User Obligations

Users must use the Website lawfully, respectfully, and without violating the rights of third parties or applicable regulations. Misuse, spam, or security breaches are strictly forbidden.

6. Liability Disclaimer

R4 CLUB LTD is not responsible for temporary service interruptions, external links, or any damages resulting from improper website use.

7. Jurisdiction and Law

These terms are governed by the laws of the United Kingdom and the European Union (GDPR and ePrivacy). Any dispute shall be submitted to the competent courts of England and Wales.

Last updated: 15 October 2025

1. Introduction

This Onboarding Policy, also referred to as the Customer Eligibility & Acceptance Policy explains how R4 CLUB LTD determines eligibility and accepts clients and users for its services. It outlines the criteria, conditions, and standards applied during onboarding and throughout the business relationship. R4 Club Ltd is committed to operating in compliance with applicable UK and EU laws and regulations, including requirements related to fraud prevention, financial crime risk, and responsible business practices. This Policy applies to all visitors, prospective clients, and customers who access or use our website https://r4-club.com and related services.

2. Purpose of This Policy

This Customer Eligibility & Acceptance Policy ("Policy") defines the criteria, conditions, and principles under which R4 CLUB LTD accepts clients and users for its services. The objective of this Policy is to ensure: Legal and regulatory compliance Protection against fraud, abuse, and misuse of services Transparency for customers and payment service providers Responsible business operations aligned with UK and EU regulations This Policy applies to all visitors, prospective clients, and customers who access or use any service provided by R4 Club Ltd.

3. Scope of Services

R4 CLUB LTD provides professional and digital services, including but not limited to:

• Audiovisual production and media creation
• Software development (business and consumer-oriented)
• Digital advertising and marketing services
• Translation and interpretation services
• AI-based and technology-driven solutions

All services are offered remotely and are considered digital and/or professional services.

4. Eligibility Requirements

To be eligible to contract and use the services of R4 CLUB LTD, the client must:

• Be at least 18 years of age at the time of contracting.
• Have full legal capacity to enter into binding agreements.
• Be a natural person or legal entity legally established under applicable laws.
• Provide accurate, complete, and truthful information during onboarding or communication.
• Ensure that the intended use of services is lawful and compliant with all applicable regulations.

R4 Club Ltd reserves the right to verify the information provided by the client when necessary.

5. Restricted and Prohibited Activities

R4 CLUB LTD does not accept clients or projects related to the following activities:

• Illegal activities under UK, EU, or international law.
• Fraud, scams, deceptive practices, or misrepresentation.
• Money laundering, terrorist financing, or financial crimes.
• Intellectual property infringement or plagiarism.
• Distribution of malware, spyware, or harmful software.
• Hate speech, discrimination, harassment, or illegal content.
• Activities that violate payment processor rules or card network regulations.

Any attempt to engage in prohibited activities may result in immediate refusal or termination of service.

6. Right of Refusal and Termination

R4 CLUB LTD reserves the right, at its sole discretion, to:

• Refuse any client or project without obligation to disclose the specific reason.
• Suspend or terminate services if a breach of this Policy is detected.
• Request additional documentation for compliance or verification purposes.
• Cancel ongoing services if continued provision poses legal, reputational, or compliance risks.

Such actions may be taken with immediate effect when required to comply with legal or payment-provider obligations.

7. Payment and Compliance Considerations

Clients must comply with all applicable payment terms and conditions. R4 Club Ltd cooperates with regulated payment service providers and adheres to anti-fraud, anti-abuse, and compliance requirements. Failure to comply with payment rules or initiation of abusive chargebacks may result in service suspension or permanent account restriction.

8. Governing Law

This Policy shall be governed by and interpreted in accordance with the laws of England and Wales, without prejudice to applicable EU consumer protection regulations.

9. Contact

For questions regarding eligibility or acceptance: [email protected]

Last updated: 15 January 2026

1. Introduction

This Refund and Disputes Policy, also referred to as the Refund & Dispute Resolution Policy explains how R4 Club Ltd manages refunds, cancellations, disputes, and chargebacks in relation to the services provided through https://r4-club.com.

R4 Club Ltd aims to ensure transparency, fairness, and timely resolution of issues while protecting the company against misuse and fraudulent claims. This Policy applies to all clients who purchase or use our digital and professional services.

2. Purpose of This Policy

This Refund & Dispute Resolution Policy explains how R4 Club Ltd handles refunds, cancellations, disputes, and chargebacks. The goal is to ensure clarity, fairness, and transparency for clients while protecting the company against misuse.

3. Nature of Services

R4 Club Ltd provides digital and professional services, many of which are:

• Custom-made
• Time-based
• Delivered electronically
• Initiated immediately after purchase

As such, services generally fall under non-refundable digital services, except where otherwise required by law or explicitly stated.

4. Refund Eligibility

Refunds may be considered only in the following circumstances:

• The service was not delivered at all due to an error solely attributable to R4 Club Ltd
• A technical failure prevented service delivery and could not be reasonably resolved
• A duplicate or incorrect charge was applied

Each request is evaluated on a case-by-case basis.

5. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind by the client
• Services already started or completed
• Delays caused by the client’s failure to provide required information or materials
• Dissatisfaction based on subjective expectations not defined in the agreement
• Termination due to violation of policies or misuse of services

6. Right of Withdrawal (EU Consumers)

Where applicable under EU consumer law, the right of withdrawal may be waived once the client expressly agrees to the immediate commencement of digital services.

By purchasing services from R4 Club Ltd, the client acknowledges and consents to this waiver where legally applicable.

7. Refund Request Procedure

To request a refund or raise a dispute, the client must:

1. Send an email to [email protected]
2. Include:
   • Full name or company name
   • Description of the service
   • Date and amount of payment
   • Clear explanation of the issue
3. Submit the request within 14 calendar days of the incident or payment

R4 Club Ltd will respond within 14 business days.

8. Dispute Resolution

R4 Club Ltd encourages amicable resolution of disputes before escalation.

If no agreement is reached:

• Disputes shall be resolved under the laws of England and Wales
• Courts of England and Wales shall have exclusive jurisdiction

9. Chargebacks

Clients agree to contact R4 Club Ltd before initiating a chargeback with their bank or payment provider.

Abusive or unjustified chargebacks may result in:

• Immediate suspension of services
• Permanent refusal of future services
• Evidence submission to payment providers

10. Policy Updates

R4 Club Ltd reserves the right to update this Policy at any time. The latest version will always be available on the official website.

Last updated: 15 January 2026